AQW 36086/22-27 Written question to the Minister for Communities
To ask the Minister for Communities to detail any actions being taken to reduce stigma associated with claiming social security benefits.
Asked by Sian Mulholland MLA on 21 November 2025
- Answered
- Written
- After due date
- Tabled
- 21 November 2025
- Answer due by
- 8 December 2025
- Answered
- 12 January 202652 days after tabling
- Department
- Department for Communities
- Priority question
- No
Answer
My Department’s Make the Call Wraparound Service (MtC) aims to ensure that claimants receive all the benefits, supports, and services to which they are entitled. The Service provides free and confidential needs assessments to identify eligibility for social security benefits and additional supports and/or services.
Staff within MtC are committed to engaging with empathy and respect and processed 65,751 telephone calls and 12,156 home visits in 2024/25.